A Rant against Cox Cable


I’m so busy right now that we decided to turn off our cable TV one month early because we’re not watching it enough to justify the cost. Our son watches all sorts of videos on DVD and VHS, and mommy watches mostly Korean dramas. I like to watch the news, some sports, and channel surf to find interesting programming, but it’s not enough to justify keeping our cable subscription. I can get a lot more information here on the Internet. Plus, with less than a month until my Korean exam I really don’t have much time to watch TV anymore. Still, in order to turn off our cable I first had to physically return our digital cable box. (We upgraded from analog so my in-laws could watch Chinese programming on the International Channel. Now that they’re gone though we no longer need digital cable.) I had to drive over 15 miles to drop the box off at the Cox Cable outlet in Neverneverland. It took me over an hour in traffic plus tolls on the Dulles Turnpike. Why doesn’t Cox have more retail outlets to serve customers? When I canceled Comcast it took me 10 minutes to drop off my box. I went to a huge building that looked like Cox’ company headquarters. Cox needs more retail outlets like Comcast does. I prefer Comcast over Cox, but unfortunately Comcast doesn’t serve our area. I was not impressed with Cox. I would have carried over our satellite TV subscription but we couldn’t physically set up a dish in our apartment. While I’m ranting, I also have to rant about something else–why do cable companies have to give 3 months of premium channels free in the hopes that customers will conveniently forget that they signed up for it and will pay extra once the free trial has ended? We paid for several months of HBO that I forgot I had previously signed up for as a freebie. Sure, it’s perfectly legal, but it’s frustrating because you know that the cable company is hoping customers won’t notice how much they’re paying for premium packages.
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